Do I have to sign a monthly and annual contract?
Treatmo does not have a membership contract.
Do I have to pay anything to sign-up?
Merchants sign-up for free! Just create an account in our merchant website portal, load your business, banking, and menu item information and your are ready to sell!
How do I cancel?
Just let us know!
Can I load or remove menu items at any time?
Yes, menu items appear as a line item in our portal. You can create a new line item or delete an existing one instantly. The items appear, or are removed from the app immediately.
When I make a sale, how long does it take to get paid?
The transaction appears immediately in your merchant portal and our third party payment service (Braintree - a PayPal company) delivers payment to your banking account within 2 - 5 days.
Are there any other risks to signing up for Treatmo?
No, there are no risks. Start or stop at your convenience. There is only upside in the form of incremental sales.
What is the value of Treatmo to my business?
Treatmo is more than a marketplace. Treatmo is a growth tool to stimulate brand awareness and sales. The store front presents your business to customers with transparency and enables you to sell products (including, wholesale) to customers in the U.S., Canada and Europe, as well as build loyalty.
Treatmo makes it possible for your customers to connect with your business in new and innovative ways, like paying at anytime, planning in advance, treating friends & family to your products or services they love. By offering your menu items in the app, your store can make new sales from existing customers and potential new customers who become familiar with your menu items through the purchases their friends make.
Our in-app social network promotes discovery in real-time, allowing customers to share orders through images and chat with their friends.
Can my store be a user in the app as well?
Yes, we encourage you to create a business page in the app so you can send treats to your customers and friends. This is especially great when you have new items for sale and want to let people know about them!
What is Treatmo's security level?
Treatmo's partner, Braintree (a PayPal company), is a validated Level 1 PCI DSS Compliant Service Provider, on Visa's Global Compliant Provider List and MasterCard's SDP List.